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Water damageVerified CCS job

Wet carpet removal and drying in a Green Bay basement

  • Green Bay, WI 54304
  • Completed March 28, 2022
  • 47 photos documented, 12 shown
★★★★★ 4.9 from 113 Google reviews · IICRC-certified · Locally owned since 1991
★★★★★Google review from this customer
“Jamie was very professional from the start and was prompt on getting the wet damaged carpet removed and everything dried out. I was very impressed and he explained everything in detail. He worked with my insurance to make sure there was an accurate assessment of the damages and spent a lot of time on his own going back and forth with my insurance agent. Very trustworthy and I would recommend them 100% you will be more than satisfied.”
Travis W. · August 2022
Closet with the carpet removedDuring
Closet with the carpet removed · Mar 28, 2022

What happened in Green Bay

This Green Bay basement took on water in March 2022, and the carpet across the lower level was soaked. The homeowner found CCS on Google.

Jamie got the wet carpet and pad out quickly and set up air movers and a dehumidifier to dry the slab and the bottom of the walls. The photos show the bare floor in the main room and the closets, contents moved off the floor in the storage area, and the equipment running along the paneled wall.

He also worked directly with the homeowner's insurance company so the damage was assessed accurately, going back and forth with the agent until it was settled. That part of a water job takes time, and it's a big reason people call a restoration company instead of tackling it themselves.

Work performed

  • Wet carpet and pad removed
  • Contents moved
  • Air movers and dehumidifier
  • Worked with the insurance company

Dealing with water damage in Green Bay?

Water keeps spreading into floors, walls and insulation for hours after a leak stops. Phones are answered 24/7.

  • Same local crew that did this job
  • Answered 24/7, including nights and weekends
  • We document everything for your insurance

Get a free water damage assessment in Green Bay

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Homeowners who called CCS for water damage

Real Google reviews from customers who hired CCS for water damage and related work.

4.9★★★★★113 Google reviews
Basement during water drying, Green Bay, WI
Photo from this job, Green Bay
★★★★★

“Our recent experience with CCS dealing with the aftermath of a flood situation falls nothing short of outstanding! From Jamie assessing and coordinating the timely demo, clean up, and sanitation of the affected areas, to being an advocate and intermediary with my insurance company, Jamie certainly…”

Brent H. · Google review · 2026
New storage cabinets along a basement wall, Green Bay, WI
Photo from this job, Green Bay
★★★★★

“We were brand-new to the area when we discovered unexpected water damage in our home, and CCS Property Services was absolutely fantastic from start to finish.”

Richard R. · Google review · 2025
Antimicrobial treatment in a basement, Mishicot, WI
Photo from this job, Mishicot
★★★★★

“I had, what I consider, to be a decent mold problem in my basement. I was unsure of who I should call, so I decided to read the reviews posted by other people that used CCS Property Services to see if they would be a good fit.”

Michael B. · Google review · 2024
Front room with new plank flooring, Allouez, WI
Photo from this job, Allouez
★★★★★

“CCS Property Services has been hands down the best company we’ve ever worked with in relation to our house, and certainly the most important. We called when we had a pipe leak in our home, noticing that we had a soggy wall.”

Laura K. · Google review · 2024
Basement with flooring pulled up during water cleanup, Brillion, WI
Photo from this job, Brillion
★★★★★

“CCS has been wonderful to work with in every capacity! They are responsive, communicative, efficient and are thorough on their assessments. I would recommend them to anyone who has had water damage. The team that came were brothers and some of the nicest people we’ve met!”

Payton L. · Google review · 2026
Hallway with bare subfloor after water removal, Green Bay, WI
Photo from this job, Green Bay
★★★★★

“Jamie has been an absolute lifesaver. I came back from vacation to a flooded basement on a Sunday night and had people over extracting the water within an hour. He walked me through the whole process, helped me manage my insurance, and responded to all of my questions and concerns.”

Erin B. · Google review · 2025

Read all 113 reviews →

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Finished basement restored after water damage in Green BayWater damage · Green Bay 54304 · September 2026
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Water damage questions, answered

Does CCS Property Services do water damage in Green Bay?

Yes. This project was in Green Bay, WI 54304, and our crews work throughout Green Bay and the surrounding area. Our Green Bay office is about 4 miles away. This is one of 51 water damage projects we've published from Green Bay. Phones are answered 24/7 for emergencies.

What should I do in the first hour after a water leak?

Shut off the water at the main valve if you can, and turn off power to any wet area if it's safe to reach the panel. Move valuables and furniture off wet floors, take photos for insurance, and call a restoration company. Don't use a household vacuum on standing water.

How fast can CCS get to my home?

Phones are answered 24/7. In most cases we can have a crew on site within about an hour of your call for active water emergencies in the Green Bay area.

Does homeowners insurance cover water damage in Wisconsin?

Most policies cover sudden and accidental water damage, like a burst pipe or an appliance failure. Damage from long-term leaks or neglect usually isn't covered, and flooding from surface water typically needs separate flood coverage. Sump pump backup is often an add-on endorsement. We document the loss and work directly with your adjuster.

How long does it take to dry out a flooded basement?

Most structures dry in three to five days with professional equipment, depending on how much water there was, what materials got wet and the weather. We check moisture readings daily and only pull equipment when readings confirm it's dry.

Will I get mold after water damage?

Mold can start growing within 24 to 48 hours on wet drywall, wood and carpet. Fast extraction and drying is what prevents it, which is why we treat water damage as an emergency.

Do you handle the repairs too?

Yes. We dry out the structure and then rebuild what was removed, so you deal with one company from the first call to the finished room.