Unfinished basement water cleanup around the sump pit in Sturgeon Bay

What happened in Sturgeon Bay

CCS answered this basement water emergency in Sturgeon Bay on July 22, 2025, and documented it with 45 photos. The photos here are from July 23 and July 28.

The basement is unfinished, with pink foam board insulation on the foundation walls and a bare concrete floor that showed where the water had spread. On July 23 the crew photographed the sump pit with its pump and discharge piping, set a blue air mover on the floor, and ran cords across the room.

On July 28 they returned to check the drying. Readings were taken with two different moisture meters, and the floor was photographed from each end of the basement. The sump pit was documented again from above, along with the battery unit on the floor beside it. A sump system is often the center of a basement water loss, so the pit and its equipment get photographed on every visit.

Work performed

Water emergency response
Air mover drying on the concrete floor
Sump pit and pump documented
Follow-up moisture readings

Water damage questions, answered

Does CCS Property Services do water damage in Sturgeon Bay?

Yes. This project was in Sturgeon Bay, WI 54235, and our crews work throughout Sturgeon Bay and the surrounding area. Our Green Bay office is about 54 miles away. This is one of 4 water damage projects we've published from Sturgeon Bay. Phones are answered 24/7 for emergencies.

What should I do in the first hour after a water leak?

Shut off the water at the main valve if you can, and turn off power to any wet area if it's safe to reach the panel. Move valuables and furniture off wet floors, take photos for insurance, and call a restoration company. Don't use a household vacuum on standing water.

How fast can CCS get to my home?

Phones are answered 24/7. In most cases we can have a crew on site within about an hour of your call for active water emergencies in the Green Bay area.

Does homeowners insurance cover water damage in Wisconsin?

Most policies cover sudden and accidental water damage, like a burst pipe or an appliance failure. Damage from long-term leaks or neglect usually isn't covered, and flooding from surface water typically needs separate flood coverage. Sump pump backup is often an add-on endorsement. We document the loss and work directly with your adjuster.

How long does it take to dry out a flooded basement?

Most structures dry in three to five days with professional equipment, depending on how much water there was, what materials got wet and the weather. We check moisture readings daily and only pull equipment when readings confirm it's dry.

Will I get mold after water damage?

Mold can start growing within 24 to 48 hours on wet drywall, wood and carpet. Fast extraction and drying is what prevents it, which is why we treat water damage as an emergency.

Do you handle the repairs too?

Yes. We dry out the structure and then rebuild what was removed, so you deal with one company from the first call to the finished room.

Homeowners who called CCS for water damage

Real Google reviews from customers who hired CCS for water damage and related work.

4.9★★★★★113 Google reviews

★★★★★

“I reached out to Jamie when my tenant informed me there was a backup in the drain in the basement. It was not a healthy situation and I knew it had to be taken care of quickly.”

Jill D. · Google review · 2026

“Our recent experience with CCS dealing with the aftermath of a flood situation falls nothing short of outstanding! From Jamie assessing and coordinating the timely demo, clean up, and sanitation of the affected areas, to being an advocate and intermediary with my insurance company, Jamie certainly…”

Brent H. · Google review · 2026

“Writing this for my mom who lives in Denmark, WI. “On Tuesday, April 14 my husband and I baled out our flooded basement for 3 hours carrying 5 gallon pails up the basement steps. I looked up Water Damage Restoration and called CCS Property Service LLC.”

Christine H. · Google review · 2026

“My husband and I noticed mold on a couple of different spots on a baseboard and outlet plugs that were below some windows. We remembered having a great experience from a few years back with Mike Wotruba at CCS about an issue we had going on in our basement, so we gave him a call right away.”

Sarah R. · Google review · 2026

“We recently had our roof done and I wanted a second pair of eyes to ensure no mold was present due to having leaks for some time. Mike Wotruba showed up thankfully after roofing rescheduled twice and he was so accommodating. Super helpful with questions and went above and beyond for me.”

Stephanie S. · Google review · 2026

“We were brand-new to the area when we discovered unexpected water damage in our home, and CCS Property Services was absolutely fantastic from start to finish.”

Richard R. · Google review · 2025

Read all 113 reviews →

Unfinished basement water cleanup around the sump pit in Sturgeon Bay

What happened in Sturgeon Bay

Work performed

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Homeowners who called CCS for water damage

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Water damage questions, answered