Basement water cleanup on a tile floor in De Pere, WI

Yes. This project was in De Pere, WI 54115, and our crews work throughout De Pere and the surrounding area. Our Green Bay office is about 3 miles away. This is one of 14 water damage projects we've published from De Pere. Phones are answered 24/7 for emergencies.

Shut off the water at the main valve if you can, and turn off power to any wet area if it's safe to reach the panel. Move valuables and furniture off wet floors, take photos for insurance, and call a restoration company. Don't use a household vacuum on standing water.

Phones are answered 24/7. In most cases we can have a crew on site within about an hour of your call for active water emergencies in the Green Bay area.

Most policies cover sudden and accidental water damage, like a burst pipe or an appliance failure. Damage from long-term leaks or neglect usually isn't covered, and flooding from surface water typically needs separate flood coverage. Sump pump backup is often an add-on endorsement. We document the loss and work directly with your adjuster.

Most structures dry in three to five days with professional equipment, depending on how much water there was, what materials got wet and the weather. We check moisture readings daily and only pull equipment when readings confirm it's dry.

Mold can start growing within 24 to 48 hours on wet drywall, wood and carpet. Fast extraction and drying is what prevents it, which is why we treat water damage as an emergency.

Yes. We dry out the structure and then rebuild what was removed, so you deal with one company from the first call to the finished room.